If you are accessing Aize through a service like Zscaler confirm with the Aize team that these endpoints are granted access. If end points are not configured or given access for outbound traffic, Zscaler/similar will deny access and you may experience that assigned projects or assets will continuously load but will not be visible or accessible.
Test access to Aize Portal. Follow the instructions on the screen to log in using your credentials. For more information about the Multifactor Authentication (MFA) sign-in process, read here.
The first time you log in, you will be presented with a list of available assets. To view the asset and get started, simply click on the title
Once you have logged in to selected tenant, you are presented with the Aize landing screen with a list of available assets. This page has a 'Your Assets' search field, 'Sort By' filter and a list of your Assets grouped by Facility.
If using Zscaler, signout of Zscaler and access the product directly from chrome until endpoints are granted access