In this guide:

This article will take you through the steps for Logging in, navigating the landing page and what to do if projects and/or assets are not visible.

Action 🚀

Before you log in please;

• Check if you have relevant access to tenants, facilities, and assets.
• Review our Hardware Requirements and learn how to configure your system for optimal 3D model performance. Note: Please contact your IT Department as appropriate for help configuring your system if required.
• If you are accessing Aize through a service like Zscaler confirm with the Aize team that these endpoints are granted access. If end points are not configured or given access for outbound traffic, Zscaler/similar will deny access and you may experience that assigned projects or assets will continuously load but will not be visible or accessible.
• Test access to Aize Portal. Follow the instructions on the screen to log in using your credentials. For more information about the Multifactor Authentication (MFA) sign-in process, read here.

The first time you log in, you will be presented with a list of available assets. To view the asset and get started, simply click on the title

Tips 💡

• Once you have logged in to selected tenant, you are presented with the Aize landing screen with a list of available assets. This page has a 'Your Assets' search field, 'Sort By' filter and a list of your Assets grouped by Facility.
• If using Zscaler, signout of Zscaler and access the product directly from chrome until endpoints are granted access